472 N. McLean Blvd., 2nd Floor Elgin, IL 60123-3274
Vice President of Call Center Operations
Vice President of Call Center Operations manages and optimizes operations of the contact center function. The position is responsible for building a world-class contact center team, ensuring an efficient and consistent set of processes and procedures.
The essential functions of the role include the following:
Experience in implementing new Call Center Software
WHAT CANDIDATES SAY ABOUT THIS RECRUITER:
I was very impressed with Nate’s attention to detail and making sure I had as much information and guidance as possble prior to my phone interview. His comments helped understand the employer’s perspective better.
Bruce, Chief Operating Officer in Kentucky