Junior Applications Engineer

  • 52311
  • 31 May 2021
  • Brighton, MI
  • Manufacturing
  • $50,000 - $60,000
  • Chris Harper

Job Description

JOB PURPOSE:

To provide quality demonstrations, benchmarking and technical support for X-Ray/CT hardware and
software products at the office or at a customer’s facility throughout North and South America.

KEY AREAS OF RESPONSIBILITY:

Demonstrations and Contract Inspection

• Provide high quality demonstrations on the various X-Ray/CT software packages and
products (onsite and in-house).
• Benchmark customer applications. create part programs and/or inspect parts for
customers.
• Assist in determining bid strategy.
• Prepare and make presentations to customers using Microsoft PowerPoint.
• Coordinate delivery of customer samples for qualification.
• Participate in product/process evaluations and market introduction of new products.
• Provide support for X-Ray Contract Inspection services.


Sales Support

• Define technical application requirements and translate customer requirements into
internal specification documents and communications.
• Provide direct and indirect support for customers.
• Technically close sales opportunities through final presented solution.
• Provide dealer support training.
• Provide customer training and after sales support as directed.
• Assist Sales Managers in technical areas, presentations to customers, and systems
recommendations.


Administrative Duties

• Assist in trade show preparation, demonstration and support.
• Ability to coordinate activities within multiple departments to assist the customer.
• Prepare customer product requirements review and gap analysis.


ANCILLARY RESPONSIBILITIES

• Assist in distributing pertinent technical information to all sales personnel.
• Demonstration equipment and demonstration center(s) upkeep.
• Recommend design improvements to enhance product performance and ease-of-use.
• Log/track customer communications in CRM.
• Log/track demonstrations and projects.
• Test/Log bugs in new software versions.



QUALIFICATIONS

Essential

• Pursuing a Degree or Masters in science, engineering or medical area.
• 2 years relevant industrial experience.

Desirable
• Experience with Industrial 2D radiography and/or 3D Computed Tomography hardware.
• Experience with voxel processing software such as Volume Graphics Studio or Avizo

Competencies
A) Functional competencies
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
• Knowledge of 3D CAD/CAM software
• Experience with metrology/measurement products such as Coordinate Measurement Machines (CMM), Laser Scanners, Laser Trackers, Interferometers
• Knowledge of GD&T (ASME Y14.5-2009), blueprint interpretation, ISO, ANSI, SPC and ASNT standards
• Surface Mounted Technology Production Processes
• Video/Digital production skills
• C# programming
• Fluency in Spanish, French, Japanese or Portuguese

Core competencies
Be pro-active:
• Broad minded and well informed in order to act quickly and resolutely.
Seek new knowledge:
• Pioneer new potential through self-study and insatiable curiosity.
Communicate well:
• Harmonize diverse skills by thinking out of the box and communicating effectively with
others.

Display integrity:
• Work with diligence and sincerity as a responsible individual.

WORKING ENVIRONMENT
5-10% travel