Director of Sales Operations - Complex Rehab Tech

  • 52697
  • 18 Jan 2022
  • Worcester, MA
  • Healthcare
  • $100,000 - $125,000
  • Ben Flanders

Job Description

Director of Sales Operations

We are working with a national DME group that is in need of a Director of Sales Operations for their Northeast market. The DSO is responsible for the management of Assistive Technology Professionals (ATP). In this role, you will provide leadership towards the achievement of revenue growth with maximum profitability through performance of local sales activities in an assigned area.


- Responsible for the hiring, development, and performance management of approximately 12-15 ATP/RTSs, and/or seating technicians within a specific region/area.
- Develops individual sales and business development plans for each Assistive Technology Professionals.
- Responsible for meeting top line revenue goals for individual ATP’s
- Responsible for performance of individual cost of goods sold (COGS) and other key sales metrics.
- Maintains key customer relationships at the local level; develops and implements strategies for expanding the region/area referral base.
- Charged with driving new specs
- Act as sales liaison to the Operations side of the business.
- Participates in the region/area forecasting process.
- Controls expenses to meet budget guidelines.


- Bachelor’s degree in business or other related field is preferred.
- Experience in a clinical/therapy role and/or ATP role required.
- Minimum of (2) years of sales, management, and operations experience in a business-to-business sales environment required.
- Minimum (3) years of field experience
- Leadership experience
- Experience with order processing
- Understands business implications of decisions
- Displays orientation to profitability
- Demonstrates knowledge of market and competition
- Aligns work with strategic goals
- Ability to develop a comprehensive organization wide sales strategic plan that is aligned with the organization’s annual income requirements.