Our client is a leading international freight forwarding and cargo logistics company, providing comprehensive door-to-door services customized to meet our customers’ unique needs. They seek a dynamic and experienced Import/Export Specialist to join their team.
Responsibilities:
- Coordinate and manage the import/export process for shipments, ensuring compliance with all applicable regulations, laws, and customs requirements.
- Communicate effectively with clients, carriers, and other stakeholders to facilitate smooth and efficient transportation of goods.
- Prepare and process shipping documentation, including bills of lading, commercial invoices, packing lists, and customs declarations.
- Arrange transportation, book cargo space, and negotiate rates with carriers to optimize cost-effectiveness and delivery timelines.
- Monitor and track shipments throughout the transportation process, providing regular updates to clients and resolving any issues or delays that may arise.
- Handle customs clearance procedures, including tariff classification, valuation, and duty calculation, to ensure timely clearance of goods.
- Coordinate with customs brokers, freight forwarders, and other service providers to expedite customs clearance and delivery of shipments.
- Maintain accurate records and documentation for all import/export activities, ensuring compliance with company policies and regulatory requirements.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally to ensure customer satisfaction.
Experience/Qualifications:
- 2-3 years of experience in import/export operations within the freight forwarding or logistics industry.
- Strong understanding of international trade regulations, customs procedures, and documentation requirements.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, vendors, and team members.
- Detail-oriented with strong organizational and multitasking abilities, able to prioritize tasks and manage time efficiently in a fast-paced environment.
- Problem-solving skills and ability to work independently as well as collaboratively within a team.