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Clinic Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Clinic Manager to run multiple locations in their Philadelphia market. The CM is responsible for the overall operations and performance of the clinics. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on locations in the Philly market. The right candidate will need to be in the area.

Position Responsibilities:

1. Cultivate a positive and collaborative team culture, emphasizing collaboration, professionalism, and client-centered care.
2. Coordinate the schedules of administrative and clinical staff to ensure optimal coverage and streamlined operations.
3. Address staff performance concerns and implement performance improvement plans as needed.
4. Lead the recruitment process for new team members, conducting interviews, assessing cultural fit, and making informed hiring decisions.
5. Develop comprehensive training programs for new hires, ensuring they acquire the essential skills and knowledge for effective job performance.
6. Attain expertise in our electronic medical records and point-of-sale system, continuously training staff on best practices.
7. Implement necessary policies and procedures to ensure compliance with applicable laws and regulations.
8. Ensure that clinics operate in accordance with the company’s high standards and guidelines.
9. Oversee the region’s budget, monitoring expenses and revenue to ensure financial stability and foster growth.
10. Manage inventory, including ordering crucial medical products (neurotoxins, fillers, etc.) and general supplies to maintain optimal stock levels.
11. Supervise the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition for safe and effective treatments.
12. Oversee marketing and advertising campaigns to ensure effective utilization of various channels, including online platforms and local advertising.
13. Identify areas where the clinic’s processes can be enhanced and develop strategies to address these areas.

Experience / Requirements:

• Proven experience in managing a healthcare facility or a similar business with a staff of more than ten employees.
• Extensive experience in client-facing roles with a strong emphasis on delivering exceptional customer service.
• Bachelor’s degree in healthcare or a related field is preferred.

Clinic Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Clinic Manager to run multiple locations in their Philadelphia market. The CM is responsible for the overall operations and performance of the clinics. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on locations in the Philly market. The right candidate will need to be in the area.

Position Responsibilities:

• Foster a positive and supportive team culture that emphasizes collaboration, professionalism, and client-focused care.
• Manage the administrative and clinical staff schedule to ensure sufficient coverage and efficient operations.
• Address staff performance concerns and implement performance improvement plans when necessary.
• Lead the recruitment process for new staff members, conducting interviews, assessing cultural fit, and making hiring decisions.
• Develop comprehensive training programs for new hires to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively.
• Become an expert on our electronic medical records and point-of sale system and continually train staff on best practices.
• Implement necessary policies and procedures to maintain compliance with applicable laws and regulations.
• Ensure the clinics operate by the company’s high standards and guidelines.
• Oversee the region’s budget, monitoring expenses and revenue to ensure financial stability and growth.
• Manage inventory, including ordering critical medical products (neurotoxins, fillers, etc.) and general supplies to maintain sufficient stock levels.
• Oversee the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition to provide safe and effective treatments.
• Oversee marketing and advertising campaigns to ensure effective use of various channels, such as online platforms and local advertising.
• Identify areas where the clinic’s processes can be improved and develop strategies to address these areas.

Experience / Requirements:

• Experience in managing a healthcare facility or similar business with more than ten employees.
• Experience in client facing roles with a strong focus on delivering outstanding customer service.
• Bachelor’s degree in healthcare or a related field is preferred.

Bachelor’s Degree