Regional Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Regional Manager to help run a very busy San Francisco based practice. The RM is responsible for the overall operations and performance of the clinic. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on a SF based practice that has a second location just outside the city. The right candidate will need to be in the area and have a presence at the locations.

Position Responsibilities:

• Cultivate a positive and supportive team environment that prioritizes collaboration, professionalism, and client-centered care.
• Coordinate the scheduling of administrative and clinical staff to ensure seamless operations and adequate coverage.
• Address staff performance issues promptly and implement performance improvement plans as necessary.
• Lead the recruitment process for new team members, including conducting interviews, assessing cultural fit, and making hiring decisions.
• Develop comprehensive training programs for new hires to equip them with the skills and knowledge needed for effective performance.
• Master our electronic medical records and point-of-sale systems and provide ongoing training to staff on best practices.
• Establish and enforce policies and procedures to ensure compliance with relevant laws and regulations.
• Maintain adherence to the company’s high standards and guidelines within the clinics.
• Oversee regional budget management, monitoring expenses and revenue to ensure financial stability and growth.
• Manage inventory, including ordering essential medical supplies and general stock to maintain adequate levels.
• Supervise the maintenance and repair of clinic equipment to ensure safe and effective treatments.
• Direct marketing and advertising campaigns to maximize effectiveness across various channels.
• Identify areas for process improvement within the clinics and develop strategies for implementation.

Requirements:

• Previous experience managing a healthcare facility or similar business with more than ten employees.
• Demonstrated experience in client-facing roles with a strong focus on delivering exceptional customer service.
• Bachelor’s degree in healthcare or a related field preferred.

IND123

Regional Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Regional Manager to help run a very busy San Francisco based practice. The RM is responsible for the overall operations and performance of the clinic. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on a SF based practice that has a second location just outside the city. The right candidate will need to be in the area and have a presence at the locations.

Position Responsibilities:

• Foster a positive and supportive team culture that emphasizes collaboration, professionalism, and client-focused care.
• Manage the administrative and clinical staff schedule to ensure sufficient coverage and efficient operations.
• Address staff performance concerns and implement performance improvement plans when necessary.
• Lead the recruitment process for new staff members, conducting interviews, assessing cultural fit, and making hiring decisions.
• Develop comprehensive training programs for new hires to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively.
• Become an expert on our electronic medical records and point-of sale system and continually train staff on best practices.
• Implement necessary policies and procedures to maintain compliance with applicable laws and regulations.
• Ensure the clinics operate by the company’s high standards and guidelines.
• Oversee the region’s budget, monitoring expenses and revenue to ensure financial stability and growth.
• Manage inventory, including ordering critical medical products (neurotoxins, fillers, etc.) and general supplies to maintain sufficient stock levels.
• Oversee the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition to provide safe and effective treatments.
• Oversee marketing and advertising campaigns to ensure effective use of various channels, such as online platforms and local advertising.
• Identify areas where the clinic’s processes can be improved and develop strategies to address these areas.

Experience / Requirements:

• Experience in managing a healthcare facility or similar business with more than ten employees.
• Experience in client facing roles with a strong focus on delivering outstanding customer service.
• Bachelor’s degree in healthcare or a related field is preferred.

Bachelor’s Degree